Our turn around time is 5-7 business days from the day we receive your art work until the day we ship.
What is the maximum size you can create?
The maximum size depends on the material you are ordering. Wood= 48"x96", Acrylic= 48"x96", Canvas= 52"x120", Metal= 40"x60", and Bamboo= 48"x96".
Do you offer samples?
Yes! please call us at (877) 988-8840 or email email@example.com for details.
Can you drop ship directly to my customer?
Yes we can! and blind shipping (no Colorplak markings) is available for an additional $2.50.
How should I send my art work to Colorplak?
Hard copy prints should be packaged flat or in a shipping tube.
Who pays for shipping?
Colorplak will provide a pre-paid FedEx label for inbound packages however the customer is responsible for paying the outbound shipping charges.
To request a pre-paid FedEx label please call (877) 988-8840
How should I clean my Colorplak?
Colorplak products should be cleaned using a mild house hold cleaner and a micro fiber cloth to prevent scratching.
Can I pick up my order?
Yes! but please remember, pick ups are only available by appointment. Please call (877) 988-8840 to schedule an appointment.
What payment types does Colorplak accept?
We accpet all major credit cards, checks, and cash.
Where can I find the most recent price list?
Please email firstname.lastname@example.org to request our current price list. Our 2017 price list is the current price list.
Printing & Design
What files types are accepted?
.jpg, .jpeg, .tif, .tiff, .psd, .eps, and .pdf, are all accepted file types.
What is the recommended file size?
We recommend sending a file that is 300 dpi or higher however, we can print from lower resolution files but the clarity will not be 100%.
What types of paper do you print on?
We print on to glossy, luster, and metallic photo papers as well as fine art paper and water color paper.
What color space should I edit my file in?
We recommend editing your photos in the RGB color space but we can convert files edited in other color spaces.
How do I send my file(s) to Colorplak
Go to the colorplak.com home page and click "upload files" once you create an account you can click "place new order", fill out the order form, and submit your files.